Support process
If you have a problem, follow these steps
1.
Check the documentation that came with the HP Deskjet.
2.
Visit the HP online support Web site at
www.hp.com/support
. HP online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
•
Fast access to qualified online support specialists
•
Software and driver updates for your HP Deskjet
•
Valuable HP Deskjet and troubleshooting information for common problems
•
Proactive device updates, support alerts, and HP newsgrams that are available when you
register your device
3.
For Europe only: Contact your local point of purchase. If your device has a hardware failure, you
will be asked to bring it back to your local point of purchase. (Service is provided at no charge
during the device limited warranty period. After the warranty period, you will be quoted a service
charge.)
4.
Call HP support. Support options and availability vary by device, country/region, and language.